Information Collected:

Hanwha collects the following information for the purpose of providing membership services, consultation, and responding to service requests:

• Information Collected: Name, telephone number, email address, name of employer,
  service usage log, sign-in log, cookies, IP information.
• Means of Collecting Personal information: Company website and emails.

Purpose of Collecting Personal Information :

Hanwha uses the information collected for following purposes:

• Providing services to the customer, including the display of customized content
• Resolving customer complaints and providing notices
• Provision of marketing information and advertising
• Researching the frequency of site-visits and compiling site-usage statistics

Retention of Personal Information and Usage Period:

In principle, after the purpose of collection and usage of personal information has been satisfied, the pertinent information will be immediately deleted.

• Information Retained: Name, telephone number, email address, name of employer, service use log, sign-in log, cookies, IP information
• Reason for Retention: To keep track of Q&A¡¯s as well as follow-up questions.
• Retention Period: 3 years
  Also, in accordance with relevant laws, Hanwha retains the following personal information for the following period as stipulated by the statutes:
  
  Information pertaining to customer complaints and handling thereof: 3 years

Procedure and Methods for the Deletion of Personal Information

Personal information will be discarded in the following manner

• Procedure: The personal information that each customer provided us is relocated to a special database after the purpose of its use has been completed. It is stored there for a legally permitted period of time for specific purposes and then destroyed. Once moved to the special database, the information will be retained for legal requirements only and will not be used for any other purposes.
• How Information is Destroyed: Information stored in electronic format will be destroyed using applicable technology. Information printed out in hard copy will be shredded or burned.

Provision of Personal Information

Hanwha will not disclose any private information to third parties except in the following circumstances:

• When we have the personal consent of the data¡¯s owner
• When mandated by governmental authorities in accordance with legal procedures and methods

Assigning Collected Information in Trust of a Third Party

Hanwha outsources its information management to the following third party company:

• Trustee:: Hanwha S&C
• Trustee¡¯s Responsibilities: Providing notices, delivery of marketing materials, website and system management.

Exercising the Rights of the User and their Legal Representative

• You may request at any time that the information you have provided through your customer service inquiries, be deleted. As for your personal information, we will delete all relevant information as soon as a request to delete such information has been received in writing, via telephone or email, and that notice is delivered to the manager in charge of our privacy policy. Hanwha ensures that all information deleted at your request is retained in accordance with our policy. The use of such information for any other purposes is strictly prohibited.

Installing Programs for Automated Collection of Personal Information, Its Operation and Rights of Refusal

• When you visit our website, our web servers send a "cookie" (a small data file) to your computer's hard drive or other device that identifies your browser in order to track statistical information about navigation through our site. This cookie is not used to obtain your name or any personal data, and the information tracked is used only for internal purposes, such as to improve site navigation, and is not shared with any third parties outside of Hanwha. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies, or request a warning before any cookies are stored.
• How to reject cookies:
  • How to configure your computer to accept or reject cookies:
    • If using Internet Explorer 6.0
      1. Choose [Internet Options] under the [Tools] menu
      2. Click on the [Privacy] tab
      3. Then select privacy setting.
  • To see the Cookies accepted
    • If using Internet Explorer 6.0
      1. Choose [Internet Options] under the [Tools] menu
      2. Click on [Settings] and select [View Files]
      
      Please note that if you set your computer to reject Cookies, you may experience difficulties accessing our services.

Complaints Related to Personal information

The Customers Services Center and privacy policy manager work hard to protect our customers¡¯ personal information and to address our customer¡¯s complaints related to personal information.

• Customer service
  • Department: IR Planning Team
  • Phone number: +82-2-729-1681
  • E-mail: hyeda@hanwha.co.kr
  • Personal information management manager in charge: Choi Mugyeong
  • Phone number: +82-2-729-1697
  • E-mail: zcmk@hanwha.co.kr

  Please feel free to report any and all complaints you may have in relation to your personal information to Hanwha¡¯s privacy policy manager or our customer services center.

  Complaints Related to Personal Information

  1. Individual Dispute Resolution Commission (www.1336.or.kr/1336)
  2. Information Protection Mark Certification Commission (www.eprivacy.or.kr+82-2-580-0533 ~ 4)
  3. Internet Crimes Unit, Supreme Prosecutors¡¯ Office(www.spo.go.kr/+82-2-3480-3600)
  4. Cyber Terror Response Unit, National Police Agency (www.ctrc.go.kr/+82-2-392-0330